E-commerce

How to automate Order Tracking in your online store?

Samuel AI
June 28, 2025
WeShip
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Automate order tracking in your eCommerce with WeShip

Introduction: Answering emails about "Where’s my order?" takes time. Automating shipping updates makes your logistics more efficient and your customer experience smoother.

Integrate a Tracking tool into your eCommerce

With WeShip Track, you can automate tracking for all orders in one dashboard, regardless of the carrier.

Customize your Tracking Page

Add your logo, brand colors, messages, or product suggestions. Make tracking part of your branded experience.

Send Automatic Notifications

Your customer will get alerts when the status of the order changes—reducing post-purchase anxiety.

Reduce Support Tickets

With clear and updated information, customers won’t need to contact you for every update.

Analyze and Improve your logistics

WeShip provides analytics to track delivery performance and delays, so you can make data-driven decisions.

Conclusion

Automating order tracking helps scale your business and provide a professional customer experience.

Order Tracking FAQs

What are the benefits of automating order tracking?

It saves time, improves customer satisfaction, and reduces support requests.

How do I integrate WeShip Track into my store?

Through native apps, APIs, or platforms like Shopify and WooCommerce.

Can I customize the tracking page?

Yes, you can add your branding, related products, and custom messages.

What info does the customer receive?

Order status, current location, and estimated delivery time.

Which ecommerce platforms are compatible with WeShip?

Shopify, WooCommerce, Tiendanube, and others.