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Today’s customer expects quick answers and human interactions. Conversational marketing meets that demand with real-time, personalized conversations that build trust and drive sales.
Conversational marketing is about having real-time chats with your potential customers, using live chat, chatbots, WhatsApp, and even social media.
Don’t just install a bot—train it. Customize responses and segment flows to make the interaction feel personal.
You can connect WhatsApp to your ecommerce platform to confirm orders, answer questions, or offer support.
Conversational marketing is also a source of insights. Use conversations to learn what customers really need.
No, tools like ManyChat or Tidio let you build bots without coding.
Yes. WhatsApp Business allows for automation, catalog display, and customer follow-ups.
Not at all. It complements email marketing for different stages of the customer journey.
Not necessarily—many platforms offer free or low-cost plans for small businesses.
It’s trickier, but you can still use conversational marketing on your social media or branded website.
