Frequently Asked Questions

Can i use my own Fedex account in the platform?

Before you get your credentials, make sure that you have an account with FedEx.

Log in to your FedEx account and follow the FedEx Web Services guide to get your production keys.

Record your Authentication Key, Account Number, and Production Meter Number at the end of your registration process because you need it to activate FedEx in the WeShip admin.

CautionYour Meter Number is emailed to you by FedEx, but the authentication key isn't. Make sure that you record your authentication key before proceeding.

Check for an email from FedEx that includes your Production Password, Account Number, and Production Meter Number.